FAQ

  • Who can I contact for emotional support throughout the course?

    If you need emotional support throughout the course, you can call or text the Alberta One Line for Sexual Violence at 1-866-403-8000 between 9 am and 9 pm. Additionally, we have other helplines outlined at the bottom of this page.

  • Can I take these courses on my phone or tablet?

    Yes, you can take this course on a computer, phone, or table. All of the course material is responsive to the device you will be using to access the platform.

  • Will I receive a certificate for completing the course?

    Not all courses will provide certificates of completion. Each course is different and will specify if you will receive a certificate of completion at the end of the course. For courses with a certificate of completion you must complete over 80% of the course material. This includes answering discussion questions, watching videos, etc. Please ensure when you register for a course with a certificate of completion, that you register with the name you wish to see on your certificate at the end of the course.

  • Who can I contact for technical support?

    Now this is not our expertise, for any technical support issues such as login issues, platform issues, or customer service issues, please contact Thinkific Support by email at [email protected]. For general support related to our online courses like questions about course material or race services please email our Education Team at [email protected]